Delivery Details
Shipping Information
We deliver worldwide, with P&P calculated for your country at checkout.
P&P Prices
Every product has its own P&P price depending on its size. If your order has more than one item, you're only charged once - for whichever single item's price is highest, since everything travels together in one parcel. You'll always see the exact amount before you pay.
Personalised and engraved items
Engraved items are made to order, so they take a little longer than something off the shelf. We aim to dispatch them within 3-5 working days. The delivery times in the table above start from dispatch, not from when you place your order.
Important Information
Careful Packaging
All items are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly materials where possible.
Worldwide Delivery
We deliver physical products worldwide, with P&P shown for your country at checkout. Your dog's journal is unaffected by this and can be created and viewed from anywhere in the world.
Tracking
Every order is sent by tracked delivery. If you'd like the tracking number, email us and we'll send it over.